We guarantee that all of our products are 100% authentic. If any product we sell is ever proven to be fake, we will pay you 200% of the purchase price. We work directly with authorized sellers and trusted luxury designers to ensure every item meets the highest standards of authenticity.
Yes! All of our products are either brand new or in excellent condition. We source them directly from authorized boutiques and designers. Any pre-owned items are thoroughly inspected for quality and authenticity before being sold.
If you ever receive a counterfeit product, we will not only refund your purchase, but we will pay you 200% of the purchase price as part of our commitment to customer satisfaction and authenticity.
We take great care in packaging your order. Your item will be securely packed in a protective box, and if applicable, it will be shipped with branded dust bags from the designer or boutique. We ensure your purchase arrives in pristine condition.
Yes! If you ever have concerns about the authenticity or condition of your item, simply contact our customer service team. We will arrange a return and make sure you're fully satisfied, including offering our 200% guarantee for counterfeit items.